Page MenuHomePhorge

Jeep touchscreen screwed up
Open, HighPublic

Assigned To
None
Authored By
keithzg
Mon, Nov 18, 7:11 PM
Tags
  • Restricted Project
  • Restricted Project
Referenced Files
F176085: PXL_20241119_020127325.jpg
Mon, Nov 18, 7:12 PM
F176086: PXL_20241119_020120664.jpg
Mon, Nov 18, 7:12 PM
Subscribers

Description

The bottom, generally the bottom-right, keeps acting like it's being randomly pressed. As a resistive touchscreen, this is undoubtedly a hardware problem, and this is affirmed by the fact pressing on the dash triggers this.

Event Timeline

keithzg triaged this task as High priority.

Apparently the dealership attempt to fix it was by attempting to upgrade to version 21 of UConnect. They didn't even accomplish that.

PXL_20241119_020120664.jpg (3×4 px, 3 MB)

PXL_20241119_020127325.jpg (3×4 px, 3 MB)

https://www.driveuconnect.com/support/software-update.html has the updates . . . except the downloads aren't there anymore and they expect you to use wifi, which it doesn't have I'm pretty sure.

keithzg changed the visibility from "All Users" to "Public (No Login Required)".Mon, Nov 18, 9:35 PM